Managing Difficult Conversations is a session that anyone at any level can benefit from, however for those in leadership positions, it is a vital skill necessary to be successful in your role. Participants will learn tools and methodology for getting through some of the more challenging aspects of being a manager of people. Said differently, there's no avoiding a difficult conversation. How you manage these toughest of conversations can literally be the difference that positions your organization for success (or not). In this session, you'll understand how to improve both individual and team morale and performance, how to have fewer unresolved issues and tensions, demonstrate you are invested in your team's success, show respect for those who look to you for leadership and ultimately how to be a better leader.

• Understand how to apply the tools necessary to navigate challenging discussions effectively.
• Understand how to utilize these tools to foster employee growth, improvement, and accountability.
• Understand how to build trust through effective and honest communication.

This webinar is open to members of ACEDC and ACCoC. Registration is free.

Registrants will receive a Zoom link from the Addison County Chamber of Commerce via email shortly before the webinar starts.



Hosted by the Addison County Chamber of Commerce in partnership with the Addison County Economic Development Corporation